All shipping is through Australia Post, Interparcel, Sendle or Couriers Please.
- Economy. Used for small orders of up to three (3) bags of 10,000 gel balls (or equivalent weight and dimensions). This is posted in a reinforced A5 prepaid envelope. No tracking is provided and any loss or damage of product in transit is a liability issue between Australia Post and the Customer.
- Tracked Domestic. Used for orders larger than those detailed for economy shipping. Tracking is provided. AUSGEL assumes full responsibility of goods until delivery to Australia Post or the applicable courier (at the time recorded in tracking information). If your goods arrive damaged - please contact us. We like to look after our customers, even if the courier is at fault.
- Tracked Domestic Express. This is not a readily available option, but can be arranged by contacting Ausgel via Facebook.
- International. Can be arranged by contacting Ausgel via Facebook. We have customers in Brunei and the USA (NY) and have experience exporting goods on request.